OFFICE OF THE
COMMUNITY OMBUDSMAN


Ombudsman Recommendations

Year Recommendation BPD Response
2008 Require that any person who is given access to questions to be used in any BPD hiring and/or selection test sign a confidentiality agreement clearly stating that all test materials and content are not to be disclosed to any person outside of the actual administration of the test itself. Adopted (in part)
2008 Redesign process for the development and security of oral board test questions so that specific questions are not repeated from one cadre of applicants to another. Adopted
2008 Review issue of officers indicating that refusal to answer an officer’s questions delays the officer’s investigation and is a violation of Idaho Code $18-705 and initiate any training needed to help officers understand those acts which are criminalized under ID Code $18-705 and those which are not. Adopted
2007 Review practice and training as it applies to entry into backyards without a search warrant, exigent circumstances, or consent to ensure that all officers are aware of and follow the most recent court decision.  Also, review process for documenting all legal training provided to employees. Adopted
2006 Revise policy to clearly articulate the custodial responsibility of prisoners who are undergoing polygraph examinations. Adopted
2006

Consider adopting a policy or written procedures concerning guarding prisoners who are in unsecured locations.

Adopted
2006

Clarify policy to clearly communicate a standard of care for all injured or ill persons encountered by BPD employees, regardless of the causation, and that adequate equipment and training should be provided.

Adopted
2006

Review policy concerning the release of confidential information: 1) State a clear and usable definition;  (Previously recommended in 2001)  2) Examine the apparent practice of affording special rights not found in the law to parents of those who have reached the age of 18.

Pending
2006

Evaluate current training to determine its effectiveness in preparing officers to continuously assess and evaluate the effectiveness of his or her fire when discharging a firearm.

Not Adopted
2006

Adopt BPD and APD policy language that:  1) Clearly articulates that shooting at a moving vehicle, its driver, and/or its passengers is inherently dangerous and generally ineffective;  2) Reminds officers of their public responsibility to avoid tactics that unnecessarily create dangerous circumstances or the need to use deadly force if other equally effective options are available; 3) Informs officers that moving out of the way of an on-coming vehicle, retreating, reposition, and obtaining cover are sound police tactics, not examples of cowardice or weakness;  4) Requires officers to take into account the presence of other vehicles, pedestrians, innocent bystanders, and occupied structures and weigh the potential danger to others before shooting at a moving vehicle, its driver, or any occupants;  5) Prohibits officers from intentionally placing themselves in front of or behind a station occupied vehicle;  6) Prohibits officers from intentionally stepping in the path of a moving vehicle;  7) Directs officers to avoid placing themselves in an inherently dangerous position which would expose them to danger should the suspect vehicle become mobile;  8) Requires officers to get out of the path of a moving vehicle if at all physically possible;  9) Prohibits officers from firing their weapons at a moving vehicle, its driver, and/or its passengers excepts as a last resort when:  a) The officer is physically unable to either get out of the vehicle’s path and/or, b) A deadly threat is present, other than the approach of the vehicle itself (e.g., shots are being fired at the officer or others from inside the vehicle) and the officer and/or those being threatened are able to obtain sufficient cover.

Adopted (in part)
2006

Develop and implement education and training sufficient to implement the policy recommended above.

Adopted
2006

The ombudsman repeats and reinforces his 2005 recommendation that BPD make such changes to current audio recordings and critical incident policies and procedures as are necessary to require officers to audio record all statements made by involved parties, victims, suspects, witnesses, etc. officers and non-officers alike.

Not Adopted
2006

Closely scrutinize the practice of searching a dead suspect’s home, especially in cases where the suspect was killed by law enforcement officers.  (Police policy and procedures must make it clear that the deliberate use of a Fourth Amendment warrant for purpose of gathering evidence for the defense of a civil action must not take place.)

Not Adopted
2006

Work with CITF to institute those changes to CITF procedures and management oversight necessary to insure the proper identification, collection, handling, testing, and safeguarding of evidence in the course of a CITF investigation.

Adopted
2006

Immediately begin a formal program of training and establishing Crisis Intervention Teams.

Adopted
2006

Design and implement on-going training for all officers to improve their ability to effectively accomplish the difficult responsibilities of being a primary officer for incidents that include an existing or potential threat to life or property and require the response of two or more officers.

Adopted
2005

Review training to determine the effectiveness it has in preparing officers to assess the situation and effectiveness of their fire.

Not Adopted
2005

Review media philosophy and practices regarding public statements and demonstrations by police officials.

Noted
2005

Consider establishing a practice of all involved officers, witness officers, and supervisors arriving on scene who receive safety briefings from involved officers and officers assigned as escorts to the involved officers be required to activate their audio recorders and leave them on until they depart the scene of a critical incident.

Not Adopted
2005

Work with other CITF members to require that all interviews conducted by CITF investigators be audio (or video/audio) recorded and documented in a consistent manner. (Previously recommended in 2004.)

Adopted
2005

Remind officers of the need to leave weapons in place at the scene of an incident unless moving a weapon is the only way to keep it from being accessed by suspects or the public.

Adopted

2004

Consider the use of digital recorders by APD officers and clarify the audio recording policy for officers.

Adopted
2004

Review internet access by employees and further restrict it where appropriate.

Adopted
2004

Strengthen harassment policy training and communication for employees on this issue.

Adopted
2004

Conduct an audit of employees’ use of the City’s computer network and email system and reinforce its email usage policy with its employees.

Adopted
2004

Strengthen the reimbursement policy and the collection practices for personal use of department cell phones.

Adopted (in part)
2004

Clarify and standardize letters distributed to employees regarding administrative leave during internal investigations to state restrictions placed on the employee during the time or leave and properly state that the leave is neither prejudicial nor punitive in nature.

Adopted
2004

Provide its officers with regular skill-building training (practical and experiential in nature) in the use of any and all “extreme measures” authorized for use during pursuit, or re-examine its policy and related training concerning the use of “extreme measures” so that the only measures authorized are those that can be safely taught, practiced, and used. (Previously recommended in 2002.)

Adopted
2004

Work with other county agencies and Idaho State Police to seek a multi-agency agreement that will create a clear, unified, and consistent command of every multi-agency pursuit in Ada Co, regardless of which agencies are involved. (Previously recommended in 2004.)

Adopted (in part) in 2007
2004

Establish a set of minimum expectations for officers when ordered to terminate a pursuit.  These minimum expectations must be broad enough to be useful regardless of the particulars of any given situation and allow for the application of common sense.  Furthermore, BPD should incorporate communications of these standards into regularly scheduled in-service training and briefing communications so as to create and maintain a consistent understanding among all officers.

Adopted (in part)
2004

Review current pursuit training to ensure that supervisors and officers all understand and are able to apply the following:  1) The reasons for limiting the number of officers engaged in direct pursuit;  2) The potential consequences of dangerous pursuit driving by officers (death & serious injury to officers and citizens); including agency, supervisor, and officer liability; 3) The judgment necessary to weigh the risks and benefits presented by pursuit;  4) What constitutes direct pursuit;  5) The process by which officers, other than a primary and a secondary officer, may be authorized to engage in direct pursuit.  This process should be simple and flexible enough that it can be used during all pursuits, regardless of the seriousness of the situation;  6)  Officers from other jurisdictions, if engaged in direct pursuit, count as either the primary or the secondary officer, if they are in the first or second position behind the suspect vehicle.

Adopted
2004

Work with CITF to add to their standard protocol that all involved officers who were present at the scene of an officer-involved shooting be directly asked to identify every weapons (including, but not limited to firearms) on their person and/or in their immediate control at any time during the incident.

Adopted
2004

Review the post-incident care provided to officers (e.g. personal comfort, nutrition, exercise, replacement clothing, etc.) to determine what improvements can be made.

Adopted
2004

Work with the Critical Incident Task Force (CITF) to establish a common and consistent format for conducting witness interviews. This would apply to interviews of both law enforcement personnel and civilians.  Recommend that all interviews be either audio or audio/video recorded and documented in a consistent, standardized format.

Adopted (in part)
2004

Seek a joint agreement with the other law enforcement agencies of Ada Co., as well as, the Idaho State Police, in which the following will be accomplished:  1) Uniform policy and procedures for vehicle pursuits conducted by any agency within any jurisdiction in Ada Co.; 2) Protocol by which a single incident commander will have full authority over any pursuit conducted by any agency within any jurisdiction in Ada Co. regardless of the number of different agencies involved.  Such a protocol would obligate all officers involved in a pursuit to follow the commands of the incident commander.

Adopted (in part) in 2007
2004

Policy and procedures manual (3.03.05) should be amended to explicitly prohibit BPD officers from becoming involved in any pursuit that has two or more police vehicles already involved, no matter what law enforcement agency that already-involved units belong to.  The policy should require specific authorization from the pursuit incident commander before any BPD unit gets involved in a pursuit that already has two or more units involved.

Adopted (in part)
2003

Criminal investigations involving one or more Boise City employees as the target of the investigation in which the alleged criminal behavior is connected with the target’s employment with the City should be referred immediately to an outside law enforcement agency other than the Boise Police Department and the Boise Airport Police.

No response
was received
from the
Mayor and
City Council
for these
five (5) recommendations. However,
certain
elements
of these recommendations appear to
have been incorporated
into the
creation of the Ethics Commission.

 

2003

It is recommended that, if in the course of an administrative review, credible evidence is found that forms a reasonable suspicion that a criminal violation has occurred, and if the crime is a felony or is a misdemeanor that directly affects the reputation and/or operational effectiveness of the City of Boise, the administrative review should be halted immediately and the matter referred, through the Office of the City Attorney, to an appropriate outside (non-Boise City) law enforcement agency for investigation. The administrative review would recommence once any criminal investigation has been completed.

2003

It is recommended that, under no circumstances should the chief of the Boise Police Department, the chief of the Boise Airport Police, or any member of their departments be used to conduct an administrative review of any City employee and/or elected official outside of either police department.

2003

The City should adopt a formal policy and procedure that clearly define the process to be used when allegations are made against senior managers, department heads, and elected officials. Particularly with regard to allegations made against department heads and elected officials, a cooperative agreement with an outside (non-Boise City) investigative agency/ contractor should be put in place so that allegations against department heads and elected officials can be automatically referred to the outside agency/contractor for investigation.

2003

The City should adopt a formal policy and process for the investigation of alleged policy violations by City employees. Such a policy should not conflict with already existing policies and procedures already in place for dealing with allegations made against employees of the Police Department and the Airport Police (i.e. Internal Affairs and the Office of the Community Ombudsman).

2003

Engage in a conversation with area hospitals, the courts, prosecutors, and the Department of Health and Welfare to determine when and how the medical treatment provisions of the Child Protective Act (Idaho Code § 16-1616) should be used. This provision seems to express the legislature’s desire that judges, not police officers, decide when medical treatment is necessary.

No response received
2002

Change practice of allowing officers to park on sidewalks while observing traffic in search of possible violators.

Adopted
2002

Consider the possibility of offering refresher training in dealing with emotionally distraught persons to the CID detectives who handle the investigation of violent crimes.

Adopted (in part)
2002

Consider offering education to Airport Police Department (APD) officers on how to personally deal with the effects of stress and confrontation on the job.

Adopted
2002

Provide Airport Police Department (APD) officers with training designed to enhance the officers’ skills in dealing with people under stressful and confrontational situations.  

Adopted
2002

Initiate a dialogue with the courts, the prosecutor, and Health and Welfare to create a mechanism by which the police can lawfully protect children from potential harm without encouraging parents to violate the state’s child custody interference statute (Idaho Code § 18-4506).

Adopted
2002

Adopt policy language prohibiting employees from making statements that would accept liability on behalf of the City, unless specifically authorized to do so.

Not Adopted
2002

Conduct initial and regular refresher training in the use of ramming techniques and other authorized “extreme measures”.

Adopted
2001

Develop a written brochure for sexual assault victims that would explain the process of filing claims and reimbursement for medical exams.

Adopted
2001

Revise procedures and training in response to reports of sexual assaults; procedures and training should be modified to provide patrol officers, detectives, and supervisors more clarity and guidance in responding to crimes of this nature.

Not Adopted
2001

More clearly define for employees what information is confidential and the process for releasing information to members of the public.

Not Adopted
2000

Conduct a training review of this incident to see what lessons can be included in future training for officers, supervisors, and incident commanders.  Specific areas to examine would include: 1) Perimeter establishment and control.  2) Delegation of responsibility and authority.  3) Re-assignment of excess officers outside of immediate scene.  4) De-escalating and slowing down volatile and dynamic situations.  5) Scene containment immediately after a critical incident.  6) Process and timing of transporting principal and involved officers from the scene.  7) Process of deciding where to house principal and involved officers once they are removed from keeping the scene while they awaited the arrival of investigators.  8) Keeping principal and involved officers separated from each other and sheltered from distractions.

No response received
2000

Change policy GO II-A-22 (Investigation of Officer-Involved Critical Incidents Within Boise City) to include a specific supervisory role at the location to which principal and involved officers are transported after the incident.  This supervisor should have specific responsibility to ensure that every principal and involved officer remains separated from officers who were involved in the incident.

Adopted (in part)
2000 Undertake legal research regarding use of Miranda Warnings to verify when such a warning is required and conduct appropriate training. Adopted (in part)
2000

Change the probationary review process to require that the chief make the final decision on whether to end an officer’s probationary status and promote that officer to regular status.

Adopted
2000

Review policy of screening and hiring new officers to require that the chief be given all recommendations, regardless of whether they are supportive or against hiring, before he makes his decision.

Adopted
2000

Review policy of screening and hiring new officers to require written documentation of reasons why a person was recommended or not recommended for hire from all those involved in the decision making process.

Adopted
2000

Change policy to require that probationary officers be excluded from being assigned a ride-along.

Adopted
2000

Review policy and clarify handcuffing of hospitalized prisoners in order to remove any possible confusion for officers.

Adopted
2000

Review policy regarding mental holds and reconcile any differences between the policy and common practice in the field.

Not Adopted
2000

Consider changing policy to require that supervisors immediately notify the Office of Internal Affairs every time that they receive a Class I Complaint.

Not Adopted
2000

Provide supervisors with some form of training on the investigative procedures they must follow when handling Class I Complaints.

Adopted
2000

Review existing use-of-force training to determine if the principals of situation analysis, resource management, de-escalation, and re-evaluation are being adequately covered.

Adopted
2000

Provide officers with refresher legal training to clarify what constitutes “possession” for the purpose of charging a minor with illegal possession of alcohol.

Adopted
2000

Provide officers with refresher legal training on entry without a warrant explaining that the exercise of one’s constitutional rights cannot be the sole basis for a charge of resisting and obstructing an officer.

Adopted
1999

Consider procedures and training that direct officers in their encounters with people who suffer from mental illness or emotional instability. It is recommended that BPD provide their officers with guidelines and training in how to contain and control individuals with mental illness without resorting to the use of force, if at all possible.

Training
1999

Develop a policy or procedure for how officers are to respond to individuals with seizure disorders. 

Training

 

 

 

 

 

w w w . b o i s e o m b u d s m a n . o r g
- Copyright 2007, Office of the Boise City Ombudsman. All Rights Reserved -